Privacy and Cookie Policy

At Babouris Property Management Ltd, we are committed to protecting the privacy of our tenants. This notice explains how we collect, use, and safeguard your personal information as tenants of properties owned and/or managed by us on behalf of our landlord clients.

1. Introduction
This privacy notice applies to tenants and potential tenants of properties under our management. We update this notice occasionally, and the latest version can be found on our website.

2. Who We Are
Babouris Property Management Ltd is the entity responsible for your personal data. Our contact details are:

Address: 50/60 Station Road, Cambridge CB1 2JH
Email: hello@babouris.co.uk

3. Information We Collect
We collect personal information to manage your tenancy effectively and enhance your experience with us. This may include:

Contact Details: Your name, address, email, and phone numbers.
Tenancy Details: Information related to your application and tenancy, including payment history, security deposits, household composition, and reasons for moving out, if applicable.
Property Interaction: Records of communications regarding the property, maintenance requests, and any complaints or feedback.
Web Interaction: Information collected through our website, including cookies, to improve our services and website experience.

4. How We Use Your Information
Your personal information is used to:

— Manage and fulfil our contractual obligations to you as a tenant.
— Communicate effectively regarding tenancy matters.
— Enhance the services and support we provide.
— Comply with legal and regulatory requirements.

5. Sharing Your Information
We may share your information with:

— Service providers acting on our behalf, such as maintenance contractors.
— Government or regulatory bodies as required by law.
—Clients and building owners, in relation to properties directly owned by them.

6. Data Retention and Security
We retain your personal information for as long as necessary for the purposes outlined in this notice, typically during your tenancy and for a period thereafter as per legal requirements. We implement security measures to protect your data, including access control and secure storage practices.

7. Your Rights
You have rights regarding your personal information, including the right to access, correct, and in some cases, delete your data. For inquiries or to exercise these rights, please contact us using the details provided above.

8. Web-Related Issues
Our website may use cookies to improve your experience. You have control over your cookie settings and can adjust them through our Privacy Preference Center on our website.

9. Contact Us
For any privacy-related questions or concerns, please contact us at:

Email: hello@babouris.co.uk
Address: 50/60 Station Road, Cambridge CB1 2JH

10. Changes to This Notice
We may update this privacy notice from time to time. The latest version will always be available on our website.